AI Receptionist & Automation Services

What it is

A custom AI phone receptionist that answers inbound calls, captures caller details, answers common questions, and routes the enquiry to the right next step.

Why it matters

Most calls that go to voicemail don't get returned. A live-sounding AI receptionist gives every caller a professional first response — even when you're on the tools or after hours.

What you get

• Custom AI call flow and script tailored to your business
• Configurable questions and lead capture fields
• 24/7 call answering coverage
• Instant call summary sent to the owner

What it is

The moment a call is missed, an automated SMS goes out to the caller asking how you can help.

Why it matters

Missed calls kill conversion. A friendly SMS within seconds keeps the lead warm and pulls the conversation into a channel you can reply to on your own time.

What you get

• Instant SMS trigger on any missed call
• Custom SMS copy in your voice
• Optional booking link or reply capture

What it is

Every enquiry — call, form, or SMS — turns into a clean contact record with all the details captured and tagged.

Why it matters

Sticky notes and voicemails get forgotten. Structured lead capture means no enquiry ever gets lost or duplicated.

What you get

• Unified lead intake from calls, forms, and SMS
• Standardised fields (name, phone, service, urgency, notes)
• Automatic tagging and source tracking

What it is

We build the pipelines, tags, notifications, and follow-up workflows inside a CRM so every lead has a clear next action.

Why it matters

A CRM only works when it's set up around how your business actually operates. We do that setup for you.

What you get

• Custom sales / job pipeline
• Contact records with full history
• Notification and reminder automations
• Owner and team dashboards

What it is

Automated SMS sequences that follow up on new leads, quotes, bookings, and stale contacts.

Why it matters

Fast, consistent follow-up is what turns enquiries into paying customers. We remove the mental load.

What you get

• New-lead SMS sequence
• Quote / booking follow-up
• Re-engagement of cold leads
• Two-way SMS conversation view

What it is

After every AI-handled call, the owner gets a clean summary — name, phone, service, urgency, and key notes.

Why it matters

You get the full picture without listening to voicemails or scrolling through logs.

What you get

• SMS or email notification per call
• Structured summary with lead fields
• Team routing options

What it is

Simple, high-converting enquiry forms wired into your CRM and follow-up automations.

Why it matters

Not every lead calls. A fast, clear enquiry form captures the ones that would rather type.

What you get

• Mobile-optimised enquiry form
• Direct CRM sync
• Auto-response and follow-up triggers

What it is

Bookings and callback requests routed to the right calendar, team member, or job type.

Why it matters

Reduce back-and-forth and get bookings on the calendar without manual admin.

What you get

• Booking links and calendar integration
• Callback request handling
• Reminders and confirmations

What it is

A tailored automation package that ties AI reception, SMS, CRM, and forms together into one cohesive system.

Why it matters

Individual tools are helpful. A connected system is transformational.

What you get

• Discovery and mapping session
• End-to-end build and testing
• Handover and plain-English training